LN PROTECT POLICY

LN Protect is the commercial warranty offered by Sunlight Sports Studio LLP for eligible purchases made directly on Li-Ning Studio. It is separate from our Return & Cancellation Policy. We take care to supply quality products, but manufacturing defects can occasionally occur; the coverage and process below explain how to request an assessment.

LN Protect Warranty Policy

What This Warranty Covers

A manufacturing defect is a fault in materials or workmanship, assessed from the product, the reported issue and the supporting evidence. Damage caused by impact, accidents, misuse or normal wear is not a manufacturing defect.

This direct-store policy does not automatically describe a marketplace seller’s process. For purchases elsewhere, contact the seller or the support route supplied with that purchase.
LN Protect Warranty Policy

Badminton Rackets

Warranty period
90 calendar days from delivery by Li-Ning Studio.
Covered parts
Manufacturing defects in the racket frame, shaft and grip, subject to inspection. The exclusion for consumable grips and strings below remains applicable. Contact support for assessment of the affected component.
Not covered
Clashes, over-tensioning, wear and tear, strings and damage from general use or other external physical damage affecting structural integrity.
External stringing
Li-Ning Studio is not liable for damage to rackets strung locally rather than by Li-Ning Studio / Pro Stringing. Read this restriction before arranging external stringing.
Approved replacement
A replacement racket is supplied without strings. If the original model is unavailable, we may supply a racket of equal price and similar specification, after explaining the available replacement.
Consumables
Grips and strings are consumables and are not replaced under LN Protect. Stringing, gripping and other customisation services are not a product manufacturing defect.
LN Protect Warranty Policy

Bags & Kitbags

Warranty period
90 calendar days from delivery by Li-Ning Studio.
Covered
Manufacturing defects only.
Not covered
Damage caused manually, misuse, and normal wear and tear.
LN Protect Warranty Policy

Shoes

Due to stock issues and the inability to replace shoes, Li-Ning Studio is temporarily suspending the commercial warranty on all shoes.

If you believe a shoe has a manufacturing defect or arrived damaged or incorrect, contact support@lining.studio for assessment of the available remedy under applicable law. The commercial-warranty statement does not remove statutory rights.

LN Protect Warranty Policy

Items Without Commercial Warranty

Refurbished products
Refurbished products do not carry LN Protect coverage and do not qualify for a commercial-warranty replacement. Their separate 3-day return rule is described in Returns.
Shuttlecocks
Feather and nylon shuttlecocks do not carry the commercial warranty and do not qualify for replacement under LN Protect.
Strings and grips
Consumable strings and grips are not covered under LN Protect.
LN Protect Warranty Policy

General Terms

Proof of purchase
Provide your Li-Ning Studio order number or purchase invoice and clear photographs of the issue.
Reporting
Report the suspected defect promptly and within the applicable commercial-warranty period.
Shipping costs
The customer pays to ship a warranty item for inspection after acknowledgement. Follow the written shipping instructions. Return-shipping arrangements for a rejected claim will be confirmed for that case.
Process

How to File a Claim

Think your product has a manufacturing defect? Email support@lining.studio with clear photos showing the issue, plus a copy of your purchase invoice.

  1. Send it our way Once your claim is acknowledged, ship the product to us at your own expense.
    Return Address
    Sunlight Sports Studio LLP - WH (BLR)
    No.159, 2nd Cross Rd, 6th Block,
    Sun City Layout, JP Nagar 7th Phase,
    Bengaluru, Karnataka - 560078
    9620609209

    This number is for shipping purposes only. Please do not call this number for any queries. For assistance, email support@lining.studio.

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  2. We take a look Allow 3–5 working days for us to inspect and process your request once it arrives.
  3. If it's approved A replacement ships out within 48 hours of approval, at no additional shipping cost to you.
  4. If it's not approved You'll need to arrange return shipping within 14 days of the rejection notice. Items not collected within this 14-day period may be discarded, subject to applicable law.

All warranty claims are reviewed individually by our quality team, and the final decision will be communicated to you after inspection.

Questions? We're happy to help, write to us at support@lining.studio

LN Protect Warranty Policy

Claim Review

Warranty claims are assessed individually. We will communicate the outcome and reasons after inspection. You may provide additional evidence or ask for a review by contacting support.